Refund & Return Policy

Returns

We do not accept returns on any products once delivered due to hygiene and fragrance safety reasons.

Refunds

Refunds are only applicable if:

• The product received is damaged
• Wrong product was delivered
• Order is lost during transit

To request support, contact us within 48 hours of delivery with proper photos/videos at support@casanoir.com

Non-Refundable Situations

• Change of mind
• Personal fragrance preference
• Opened or used products
• Incorrect address provided by customer

Contact

Email: casanoirperfumes@gmail.com